Shipping policy
Shipping Policy β Layal (Pakistan)
At Layal, we are committed to delivering your orders safely and on time across Pakistan.
π¦ Order Processing Time
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All orders are processed within 2β3 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is shipped, you will receive a confirmation message with tracking details.
π Shipping Time
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Major Cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): 2β4 business days
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Other Cities & Remote Areas: 3β6 business days
Delivery time may vary during sales, Eid, or public holidays.
π° Shipping Charges
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Standard Shipping Charges: Rs. 200 nationwide
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Free Shipping on orders above Rs. 5,000
(You can adjust this amount according to your store policy.)
π³ Cash on Delivery (COD)
We offer Cash on Delivery (COD) all across Pakistan.
Please ensure someone is available to receive the parcel at the provided address.
π Address Information
Customers are responsible for providing correct shipping details.
Layal is not responsible for delays or lost parcels due to incorrect addresses or phone numbers.
π¦ Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email so you can track your parcel easily.
β Delayed or Failed Delivery
If delivery fails due to:
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Incorrect address
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Customer unavailable
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Refusal to accept parcel
The order may be cancelled and future orders may require advance payment.
π Need Help?
If you have any questions regarding shipping, feel free to contact our support team:
π§ Email: ceo.layal@gmail.com
π± WhatsApp: +92-3394850564
If you want, I can also make:
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β Return & Refund Policy
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β Privacy Policy
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β Terms & Conditions
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β Short version for Instagram highlights