Shipping policy

Shipping Policy – Layal (Pakistan)

At Layal, we are committed to delivering your orders safely and on time across Pakistan.

πŸ“¦ Order Processing Time

  • All orders are processed within 2–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details.

🚚 Shipping Time

  • Major Cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): 2–4 business days

  • Other Cities & Remote Areas: 3–6 business days

Delivery time may vary during sales, Eid, or public holidays.

πŸ’° Shipping Charges

  • Standard Shipping Charges: Rs. 200 nationwide

  • Free Shipping on orders above Rs. 5,000

(You can adjust this amount according to your store policy.)

πŸ’³ Cash on Delivery (COD)

We offer Cash on Delivery (COD) all across Pakistan.
Please ensure someone is available to receive the parcel at the provided address.

πŸ“ Address Information

Customers are responsible for providing correct shipping details.
Layal is not responsible for delays or lost parcels due to incorrect addresses or phone numbers.

πŸ“¦ Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email so you can track your parcel easily.

❗ Delayed or Failed Delivery

If delivery fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept parcel

The order may be cancelled and future orders may require advance payment.

πŸ“ž Need Help?

If you have any questions regarding shipping, feel free to contact our support team:

πŸ“§ Email: ceo.layal@gmail.com
πŸ“± WhatsApp: +92-3394850564


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